An administrative worker fell down a staircase and shattered her spine and knees. The insurance company fought her for 15 years. Thomas DeBenedetto didn't stop until she had lifetime care and one of the largest settlements in California history.
An administrative worker suffered catastrophic injuries after slipping and falling down a staircase, severely damaging her lumbar spine and knees. Over many years, she required multiple lumbar and knee surgeries, ongoing rehabilitation, and eventually 24/7 home health care.
Despite the seriousness of her injuries and overwhelming medical documentation, the insurance carrier engaged in one of the most extreme denial and delay patterns Thomas DeBenedetto has encountered in more than 33 years of practice.
What followed was a 15-year legal battle that resulted in a present value settlement of $7,835,000 with a projected yield exceeding $10,000,000 one of the largest administrative worker catastrophic injury settlements ever recorded in California.
Michelle shares her experience after suffering a catastrophic fall down a staircase that required multiple surgeries and long-term home health care. Thomas DeBenedetto represented her for over 15 years and secured the $10 million settlement.
From the beginning, the insurance company adopted a strategy of aggressive denial. This is the same pattern we see in denied workers' compensation claims across California but rarely to this extreme.
They refused or delayed essential:
The case required:
"I have never written the Governor or the Administrative Director regarding a claim. But the denial in this case was so egregious that I had no choice."
— Thomas DeBenedetto
The insurer's stance created devastating hardship for the injured worker and her family. Meanwhile, the defendant incurred over $4,000 per day to maintain two home health providers working 24/7, 365 days a year an expense they resisted acknowledging as medically necessary for years.
To protect the worker's rights and overcome the insurer's resistance, Thomas developed a comprehensive and aggressive evidence-based strategy.
The evidence conclusively showed the worker suffered permanent and total disability, complete loss of earning capacity, and lifelong reliance on home health assistance.
This case shows how strong evidence supports the highest levels of permanent disability benefits under California law.
40+ trial-level hearings, repeated sanctions, and penalty petitions compelled the insurer to comply with medical orders, escalated through audits and formal complaints.
This case shows how sustained litigation pressure forces accountability from a carrier that refuses to cooperate.
When traditional legal pathways failed due to the insurer's misconduct, Thomas wrote directly to Governor Gavin Newsom and corresponded with the Administrative Director of the WCAB an extraordinarily rare level of advocacy, undertaken only because the insurer's conduct severely endangered the worker's health and legal rights.
Once confronted with overwhelming medical and legal evidence and mounting daily costs of home health care the defendant ultimately agreed to a $7.835M present value settlement, structured to yield over $10 million.
This settlement ensures:
for all injury-related conditions
for the worker and her family
after an extremely difficult injury and claims process
"This victory represents more than just a settlement figure. It demonstrates that persistence, strategy, and a willingness to challenge the highest levels of the system can overcome even the most entrenched obstacles."
— Thomas DeBenedetto
Catastrophic injuries can happen in any workplace, including office environments.
Insurance carriers often underestimate or dispute the seriousness of administrative-worker injuries.
Persistent denials, IMR delays, and refusal of care are common in complex cases.
Lifelong disability cases require deep strategic knowledge and unrelenting advocacy.
With the right attorney, even the most aggressively contested claims can result in life-changing settlements.
If your claim is denied, delayed, or undervalued or if you're struggling to get essential medical treatment we can help.
If you or a loved one suffered a serious work injury in an office, warehouse, hospital, or construction site the insurance company already has a strategy. If you go in without one, you risk losing benefits you're owed.
Put 34+ years and $1 billion recovered in your corner.
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